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Latest News

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With increased access to the internet, your stairlift customers are able to research their stairlift products more than ever before.

This also means your customers can see that despite a wide range of suppliers, many are offering the same products.

By providing a Bespoke Stairlift, you can set yourself apart from your competitors. Our infinity curved stairlifts come with our quick turnaround guarantee, so you’ll never keep your customers waiting.

Our build time within 5 working days promise means you can provide your customers with a quality product in record time. Since September 2016, Bespoke Stairlifts have focussed on this aspect of our service, and in March and April over 90% of our lifts were produced in a record 4-5 working days from dealer/client approval.

We know some trade suppliers/manufacturers can’t match these timescales for single orders, and so by choosing Bespoke Stairlifts, you can close every sale with a guarantee to install within 10 working days.

Drawing turnaround is two days (faster if you provide us with CAD drawings) and our curved stairlifts have a variety of features to suit your customers’ needs, such as 24 stone weight limit as standard and unique wide comfortable seat.

Our extra service means your company will stand out from the crowd and you can provide your customers with a quality stairlift without keeping them waiting.

Find out more about becoming a partner today.

Check out our Brand NEW Website

Once you have arranged you meet up time why don’t you make yourself familiar with Bespoke Stairlifts? Today we launched our new website where you find more information about the latest products, our dedication to providing reliable Stairlift solutions and learn about our excellent aftersales service.

You’ll find links to all our Media, learn more about the Infinity Stairlift and details on how to become an Official Bespoke Stairlifts Partner.
Check It Out at
www.bespokestairlifts.com

Get in touch, tell us what you think!

New Space Saver Kit

For narrow staircases our team have developed the new Infinity Space Saver Kit. Designed to increase the distance available from the front of the seat to opposite wall. This simple adaption can generate up to a maximum of 70mm, which in many occasions can be the difference in a customer comfortably using the stairlift or not.

Contact our dedicated sales team by email or telephone 01484 516 777

Fresh Back from Rehacare!

 

Yet again a wonderful experience

For those of you who have never been, Rehacare is the European trade fair for self-determined living. The fair, based in Düsseldorf, Germany, is home for a vast selection of companies and businesses showing their latest products and developments in the mobility sector; from accessible living to adaptive motoring, the fair is the place to be. 
For us at Bespoke Stairlifts it gives us a chance to catch up with our dealers as so many congregate from around the world. One of the major highlights was to finally meet face to face Doug White of Precision Stairlifts, a valued trade partner, who had made the trip to Düsseldorf from North Carolina.

Also, we took the opportunity to introduce our new International Sales Manager Peter McBride who we are extremely pleased to have on board. Peter will be familiar to a number of you reading this as he has joined us on the back of an extremely successful career with Schindler, Minivator & Bison. Peter has introduced us to many more potential dealers and through his network of acquaintances we have had the opportunity to showcase The Infinity Stairlift to a broader audience.

If you would like to contact Peter either email him at petermcbride@bespokestairlifts.co.uk or contact us on 01484 516 777

The Infinity Stairlift can be viewed at www.bespokestairlifts.com

The Infinity Powered Swivel

Here at Bespoke Stairlifts we are continually seeking to improve the products and services available to our customers. As one of Europe’s leading manufacturers of high quality curved Stairlifts we are consistently developing our products enabling us to offer a greater range of mobility solutions.

Today, we are thrilled to announce the release of our new powered swivel option. Working closely with our development team we are introducing what we believe is the quietest, smoothest powered swivel available on the market. Available only on The Infinity Stairlift, we continue our history of providing safe, efficient and reliable products within the mobility sector. The Infinity Powered Swivel

Assembled using, again, only the highest quality components, users will benefit from a variety of features to enhance the usability of The Infinity Stairlift. Primarily, we feel we have created a unit with near silent operation, effortlessly smooth transition, ensuring the user feels safe and confident at the most critical part of their journey.

We have developed a built in resistance within the unit, protecting against any arm trapping should the user encounter any obstacle during the swivel operation. Again, safety is paramount and our powered swivel will only function when The Infinity is docked at the top charge point and implements a two process operation eliminating the risk of any unwanted swivelling and guaranteeing user control.
The Infinity powered swivel unit is unique in the fact that when installed does not increase the height of the seat; this is because the components are cleverly positioned within the unit enabling smaller users to continue to feel safe when exiting the stairlift. The Infinity powered swivel has the capacity to be retro-fitted should any user require the functionality of a powered swivel at a later date installation is a fast and simple process for any stairlift engineer.

To learn more about the new power swivel, the Infinity Stairlift, or to speak to one of our advisers, contact us on +44 1484 516 777 or email, david@bespokestairlifts.co.uk, or visit the website at www.bespokestairlifts.co.uk

Rehacare 2016

Bespoke Stairlifts will again be attending Rehacare on the 28th and 29th September. We would be pleased to hear from new customers and old who would like to arrange a meeting.

Whether you’re interested in finding out more about or products and services, including the Infinity Stairlift, would like to learn about our on site training courses or just to say hello – please get in touch.

email us on info@bespokestairlifts.co.uk

call us on +44 (0) 1484 516 777

We look forward to seeing you there

Bespoke Stairlifts Announces New Territorial Partners

Bespoke Stairlifts is proud to announce a new Exclusive Distributor Partnership with Mobility Center, Italia, to provide sole dealership rights for the Infinity Curved Stairlift product covering the whole of Italy.

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Dave Burns and Gavin Finn of Bespoke Stairlifts, recently travelled to the Expo 15 Centre in Milan to meet Andrea Ferretti, Director of Marketing and Communication at Mobility Center Italia. They then gave a presentation to Mobility Center dealers to introduce and explain the benefits of the Infinity Stairlift.

“Finding new technological innovations that can solve problems of accessibility is one of our goals,” said Andrea Ferretti. Mobility Center had a choice of stairlift manufacturers but chose Bespoke Stairlifts due to the quality of the Infinity product and comprehensive dealer support.

“Mobility Center is a great partner for the Infinity brand. They have the scale, infrastructure, reputation and experience to make the Infinity Curved Lift a market leader in Italy, ” said Bespoke MD Dave Burns. “We are happy that Mobility Center recognise the quality, robustness, innovation and design of our product. We are proud to be partnering such a forward thinking company.”

Both companies look forward to building a strong relationship and continued growth within the industry.

http://www.mobilitycenter.it/ausili-disabili/montascale-a-poltroncina/montascale-scale-curve/

 

 

 

 

 

Our March Newsletter is Here

Welcome to our March Newsletter

Again things are rapidly developing at Bespoke Stairlifts, in addition to the articles below we have developed more trade partnerships both at home and abroad. Our installation video is now complete and can be viewed HERE, this video complements our onsite training which can be booked HERE. Our tripsaver kits and Installation kits have been a resounding success, cutting down on return visits and simplifying the installation process. To order either of these fantastic kits please contact us.
We have simplified the access to all our marketing material, images videos and literature can all be easily downloaded, contact us for details.  For more information on the latest deals available from Bespoke Stairlifts please get in touch – Tel; 0044 (0) 1484 516 777

Developing the right product for our customers has always been a priority for us at Bespoke Stairlifts, sometimes this takes a little longer than expected. We now have available a retractable seatbelt, offering our users more choice and flexibility without compromising safety. Contact our Sales Team for more information on our Infinity Curved Stairlift.

Dealer Advice

As every effort is made to ensure your Bespoke Stairlifts products reach you in perfect condition every now and then damage can occur in transit, particularly when customers decide not to use our approved transportation providers.
If, for any reason, you are not happy with the condition of the goods you receive please note your concern on the delivery acceptance sheet. For example, write ‘Goods Damaged’, this way the transport company is aware at the time of delivery. Also, please take photographs of the damage and email them to you account manager along with a brief description of the problem. Customer satisfaction is our top priority and the feedback we receive can only help us improve our service.

We have again extended our relationship with the Calderdale & Kirklees Manufacturing Alliance. We have consistently embraced the opportunity to work with local businesses and initiatives that help to support our commitment to our local area. Utilising the skills of local suppliers has enabled us to build strong partnerships that contribute to our growth.
We would like to congratulate The Western Event Company, who, with the support of Bespoke Stairlifts successfully hosted a ‘Take Me Out’ style charity event in aid of Cavendish Cancer Care; which, in conjunction with a variety of other Sheffield Hallam University fundraising events, helped raise over £26,000 over the past 12 months.

Welcome to our Team

Bespoke Stairlifts would like to introduce two new members to the team. Firstly, we are extremely happy to welcome on board John Petty as Technical & Training Manager; John has considerable experience in the Mobility sector and the support and training he can provide will prove invaluable to our Trade Partners. John can be contacted on our usual

telephone number or be emailed at; john.petty@bespokestairlifts.co.uk 
Also joining our team is Jessica Hickling; Jessica will bring her administration skills to the company, supporting both the sales team and the dispatch department ensuring our services are operating as efficiently as possible. Jessica can be reached at;
jessica.grace@bespokestairlifts.co.uk

 

 

Late last year saw the introduction of the Infinity Curved Stairlift, coupled with the appointment of Anke Chapman as Head of Global Sales and Managing Director Dave Burns says that the company’s success has been gradually building momentum.
Read the full article in this months issue of Thiis Magazine here… http://us11.campaign-archive2.com/?u=a2932f3d53c05818a2911f554&id=bd53ca34a1&e=d279e4586b

Our February Newsletter is out!

http://us12.campaign-archive1.com/?u=27d1e399c711d983722cb0d04&id=2b1f35abd5&e=442b29ec46

Local M.P. Talks Employment & Manufacturing

Fresh from campaigning against the closure of Huddersfield Royal Infirmary M.P. Jason McCartney took time to visit our Huddersfield factory. Jason had a particular interest in our investment in the local employment sector. He was impressed with our commitment to locally sourced recruitment. Over the past 3 years we have grown from 20 full time staff to 36, many of them local staff including 6 who have taken advantage of our partnership with KITS college, Huddersfield.

Purchase our Tripsaver Pack

Should, in the unlikely event, that there was a problem with any of our components when arriving on site we are offering our customers our new Tripsaver pack. The aim of this pack is to eliminate the need of return visits to an installation. For example, should a remote be damaged in transport the Tripsaver pack contains everything needed to replace every component. The cost of the Tripsaver pack is £450.00, offset that against the price of a return visit and we’re sure you agree this is value for money. For details of the full pack contents contact your account manager.

Current Lead Times
Complete Infinity – 5 Days
New Rail – 5 Days
New Rail & reconditioned Carriage 7-10 Days.
Reconditioned Complete – 14 Days
Bespoke Stairlifts would like to wish Ben Heneghan all the best on his new adventure in Australia.
Ben had worked for Bespoke Stairlifts for over 6 years as a team leader in the fabrication department and over the years his knowledge of Stairlift fabrication has enabled us to grow from strength to strength.
10% Discount on your first 5 Standard 90° Rail and Carriage orders*
*Extra bends and further options charged at standard price

Contact The Team

Telephone (0044) (0)1484 516 777
Web - www.bespokestairlifts.co.uk
U.K. sales - alison@bespokestairlifts.co.uk
Export sales - sharon@bespokestairlifts.co.uk
Account Manager Spain/France - cedric@bespokestairlifts.co.uk
Head of Global Sales - anke.chapman@bespokestairlifts.co.uk